What are cookies?

Cookies in this instance are not the ones you eat they are digital text files (.txt) that are stored on your computer when you visit certain web pages in this case vectorconsumer.com, cookies play a vital role when it comes to providing you with a great customer experience.

Why do you need to know this? Legislation now dictates that all companies are to be transparent about how they use cookies. Your privacy is important to us, and we want you to continue enjoying your website journey the way we designed it – with cookies enabled.

There are different types of cookies:

Session cookies

These are temporary cookies, which are deleted when you close your browser or leave your session on our site. We use session cookies to store information about your preferences so any page changes or item or data selection you make is remembered from page to page. Our session cookies may also contain your company name and email address, but once your browser is closed the information is no longer kept.

Persistent cookies

These types of cookies are used to remember your preferences on our site. Persistent cookies will stay on your computer or device even after you close your browser or leave your session.

Performance and functionality cookies

It is important for us as a business to understand how many users are coming to our site to help with demand planning and also server capacity forecasting if required to ensure that there are no issues with spikes in traffic causing the server to be overloaded which could interrupt your website journey.

We also collect some site numbers such as access rates, page hits and page views. These cookies do not collect personally identifiable information as the information collected is aggregated and anonymous.

Why do we use cookies?

In a nutshell it’s to enhance and continuously improve your website experience, take for example if you have ever filled out an online form and then clicked back just to find that you had to re-enter all that information again. By using cookies, we are always looking to improve the overall experience and without cookies it is not possible to do that.

Cookies that we use

There are 4 main categories of cookies that we use:

1. Site analytics (functional) cookies – these cookies let us measure and analyse how our customers interact with us using our website, in turn helping us to improve the overall customer experience.

2. Third part cookies – sometimes we may use videos like YouTube that may contain embedded content in which you maybe sent cookies from those sites, we do not control these so we recommend that you always check their policies before clicking on things that you are unsure about

3. Customer preference (functional) cookies – these cookies will remember certain preferences such as your preferred language or location, allowing us to improve your customer experience and make personalised to you.

4. Targeting or advertising cookies – these cookies are used to deliver ads that are more relevant to you. They also limit the number of times that you are shown ads and allow us to measure the effectiveness of our marketing campaigns. Note: you won’t receive any more adverts – it just means that the adverts you do see will be more relevant.

Below is a bit more detail around the cookies that we use

Manage Your Cookie Preferences

Enabling & disabling cookies completely

Cookies can be enabled and disabled in your website browser settings. This varies dependent upon the specific browser used, but we have provided brief instructions below. Please remember that disabling cookies will remove much of the functionality on this site, and you will not be able to purchase from the website (or most other transactional websites).

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the appropriate setting

For Mozilla firefox:

1. Choose the menu “tools” then “Options”

2. Click on the icon “privacy”

3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”

2. Privacy

For Google Chrome:

1. Click the spanner icon on the browser toolbar.

2. Select Settings.

3. Click Show advanced settings.

4. In the “Privacy” section, click the Content settings button.

5. In the “Cookies” section, you can amend your cookie settings

Version 1.1.0 To the best of our knowledge, this page is accurate as of 28/09/2020

Vector Consumer will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at DPO@vectorconsumer.com. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions/comments about privacy, you should contact us.

Vector Consumer will hold your information for the purpose of administering your account and marketing. We may share the information within our own group. If you do not wish to receive marketing information from Vector Consumer, please contact us.